Ravenswood Hollow Reviews (6)
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Ravenswood Hollow Rating
Address: N8170 Pleasant Lake Rd, East Troy, Wisconsin, United States, 53120
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? Revdex.com:In reference to complaint ID 11859155, I have now received my dog's registration papers as agreed to in the purchase contractI find that this resolution is satisfactory to me? Regards, April [redacted]
Shortly before this puppy was picked up my mother had a strokeMy mom lived with my family for several months & we cared for her until we were able to get her accepted into a Memory Care Unit in an Old Age HomeIt was an extremely difficult time particularly because I had been diagnosed with
stage breast cancer before my mother’s health crisisTherefore, I was doing my best to take care of my mother while continuing my battle with cancerMy family focused our energy on taking care of one another & our dogs during this very painful time, & I fell a little behind on paperwork.Normally my clients receive the AKC registration application when they pick up their puppy or within a couple weeks afterwards. Although AKC paperwork is obviously important if a dog is purchased for breeding this dog was purchased as a pet We very rarely sell breeding rights & most of our clients don’t even bother paying to register their dogs with the AKC because they will not be bredThis customer did call me at one point asking about the papers ( I thought in mid -November) & I explained that due to the struggles my family was experiencing I had fallen behind in paper workI apologized & told her I’d get them to her as soon as I was able toShe seemed understanding & supportiveHad I known she was so distressed about it I would have made it a priority to get her the papers immediatelyAnyway I sent her the paperwork & if she is not satisfied she is welcome to return the dog (and AKC paperwork) & I will give her a full refund
Shortly before this puppy was picked up my mother had a strokeMy mom lived with my family for several months & we cared for her until we were able to get her accepted into a Memory Care Unit in an Old Age HomeIt was an extremely difficult time particularly because I had been diagnosed with
stage breast cancer before my mother’s health crisisTherefore, I was doing my best to take care of my mother while continuing my battle with cancerMy family focused our energy on taking care of one another & our dogs during this very painful time, & I fell a little behind on paperwork.Normally my clients receive the AKC registration application when they pick up their puppy or within a couple weeks afterwards. Although AKC paperwork is obviously important if a dog is purchased for breeding this dog was purchased as a pet We very rarely sell breeding rights & most of our clients don’t even bother paying to register their dogs with the AKC because they will not be bredThis customer did call me at one point asking about the papers ( I thought in mid -November) & I explained that due to the struggles my family was experiencing I had fallen behind in paper workI apologized & told her I’d get them to her as soon as I was able toShe seemed understanding & supportiveHad I known she was so distressed about it I would have made it a priority to get her the papers immediatelyAnyway I sent her the paperwork & if she is not satisfied she is welcome to return the dog (and AKC paperwork) & I will give her a full refund
Revdex.com:In reference to complaint ID 11859155, I have now received my dog's registration papers as agreed to in the purchase contractI find that this resolution is satisfactory to me
Regards,
April ***
?
Revdex.com:In reference to complaint ID 11859155, I have now received my dog's registration papers as agreed to in the purchase contractI find that this resolution is satisfactory to me?
Regards,
April ***