Initial Business Response /* (1000, 5, 2015/09/29) */
Contact Name and Title: Richard B*** - President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@raventruckstuff.com
Good Day - ***
First I'd like to apologize for the experience you had with our GP locationSince we have
worked towards providing customer service excellenceThis goal has allowed us to grow from a single location to a network of because of the repeat business and our staff's delivery of serviceIt is clear based on your comments we have not met your needs and for that I apologize
I personally like to follon any and all customer issues that come to my attention because we use these as tools to provide training for our staff and most importantly we want to meet your needs quickly
It would be very helpful if you were to email me and or call me so I can gather additional information regarding your installationWe recently had a manager change in GP and we are having a challenge finding your information
In closing I'm very sorry and would like to work with you to find a solution
Regards,
Richard B***
President
Initial Business Response /* (1000, 5, 2015/09/29) */
Contact Name and Title: Richard B*** - President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@raventruckstuff.com
Good Day - ***
First I'd like to apologize for the experience you had with our GP locationSince we have
worked towards providing customer service excellenceThis goal has allowed us to grow from a single location to a network of because of the repeat business and our staff's delivery of serviceIt is clear based on your comments we have not met your needs and for that I apologize
I personally like to follon any and all customer issues that come to my attention because we use these as tools to provide training for our staff and most importantly we want to meet your needs quickly
It would be very helpful if you were to email me and or call me so I can gather additional information regarding your installationWe recently had a manager change in GP and we are having a challenge finding your information
In closing I'm very sorry and would like to work with you to find a solution
Regards,
Richard B***
President