Rave cinema

Review: My two daughters went to Rave Cinema at [redacted] Va on Saturday August 17th. My daughter called me and told me they did not accept to give them student discount since it is only for college students and does not apply to high school and middle school students.When I went to pick them up, I talked with the manager, [redacted]. He told me it is Raves policy to give student discount to college students only. I am disappointed at Rave to practice such a policy at [redacted] VA. I have not seen anywhere to state this policy by Rave. It is unfair and prejudice not include high school and middle school students. Rave owes us an apology and refund for allowing such a practice.Desired Settlement: My main purpose is not refund, but to look into this matter and make the middle school and high school kids to feel as important. They definitely as worthy as college students and should be treated such. This practice need to be stopped at Raves.

Business

Response:

[redacted] <[redacted]>3:23 PM (11 minutes ago)to meDear [redacted],

Attached please find a copy of the email correspondence I sent to [redacted]i this afternoon. Per your correspondence, I took her name off the copy I am sending you.

I will be sending **. [redacted] three courtesy passes valued at $11.75 each as compensation for her experience as well as the value of the tickets her daughters purchase.

I appreciate your assistance in resolving this matter for our guest.

Thank you.

General Manager