Rapid Apple Repair

Initial Business Response / [redacted] (1000, 5, 2016/03/07) */ The customer was sent a shipment in errorAfter her telephone call to customer service she has been refunded the $that was paidShe will not be charged the following two installments of $eachAfter her refund of $was processed a credit card charge back went through which means her credit card company will refund her $and the company has refunded her $She has received $back twiceThe customer can keep the extra $for the trouble of having to spend time to resolve this error made by the company Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/03/07) */ (The consumer indicated he/she ACCEPTED the response from the business.) I drove the merchandise back to the [redacted] office where Zurich had a mail boxThe merchandise was then delivered back to the Zurich, the seller It is nice that they are willing to allow me to keep the double refund because if the inconvenience but When I spoke with my [redacted] company they said IF both the Zurich company and the [redacted] company made a refund of $they would probably take theirs backWe will seeI feel this seller should be more careful in their shipments....aka...only ship orders that were actually orderedhaving my credit card number and "accidentally charging" an order I specifically said I did not want was wrong I hope this sellers orders and shipping dept has learned a lesson to be more carefulThank you Revdex.com for helping get this solved I am glad they

Initial Business Response /* (1000, 5, 2015/08/18) */
There was no record in *** file that he wanted to suspend any further shipmentsThat has now been added and he will not receive or be charged anything furtherHe has been refunded the $charge for the last shipment he received but
did not wantHe has been refunded even though he has not yet returned it

Initial Business Response /* (1000, 5, 2016/03/07) */
The customer was sent a shipment in error. After her telephone call to customer service she has been refunded the $57 that was paid. She will not be charged the following two installments of $49 each. After her refund of $57 was processed a...

credit card charge back went through which means her credit card company will refund her $57 and the company has refunded her $57. She has received $57 back twice. The customer can keep the extra $57 for the trouble of having to spend time to resolve this error made by the company.
Initial Consumer Rebuttal /* (2000, 7, 2016/03/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I drove the merchandise back to the [redacted] office where Zurich had a mail box. The merchandise was then delivered back to the Zurich, the seller.
It is nice that they are willing to allow me to keep the double refund because if the inconvenience but When I spoke with my [redacted] company they said IF both the Zurich company and the [redacted] company made a refund of $57.00 they would probably take theirs back. We will see. I feel this seller should be more careful in their shipments....aka...only ship orders that were actually ordered. having my credit card number and "accidentally charging" an order I specifically said I did not want was wrong.
I hope this sellers orders and shipping dept has learned a lesson to be more careful. Thank you Revdex.com for helping get this solved.
I am glad they