Customers wife dropped off car--spoke with her about poor prior paint on rear and dents on car we did go over car at time of pick up and customer noticed front door dents which insurance company did repair but blended over for match purpose onlyHe did ask about rear edge door that was replaced , I said we can fix and buff Customer then asked about his rear bumper peeling on lft and rt sides of cover and I said that was old paint peeling from a prior paint job and we didn't want to remove cover for it may make it worse so we rcvd partial payment of removing bumper to tape and mask off instead We did everything we could to service the customer and offered to call progressive to see if they would pay for front door and look at there photos for dents , but customer said no and left He also came back in to drop a payment off and still didn't ask about further services
Customers wife dropped off car--spoke with her about poor prior paint on rear and dents on car. we did go over car at time of pick up and customer noticed front door dents which insurance company did repair but blended over for match purpose only. He did ask about rear edge door that was...
replaced , I said we can fix and buff . Customer then asked about his rear bumper peeling on lft and rt sides of cover and I said that was old paint peeling from a prior paint job and we didn't want to remove cover for it may make it worse so we rcvd partial payment of removing bumper to tape and mask off instead. We did everything we could to service the customer and offered to call progressive to see if they would pay for front door and look at there photos for dents , but customer said no and left. He also came back in to drop a payment off and still didn't ask about further services.
Customers wife dropped off car--spoke with her about poor prior paint on rear and dents on car we did go over car at time of pick up and customer noticed front door dents which insurance company did repair but blended over for match purpose onlyHe did ask about rear edge door that was replaced , I said we can fix and buff Customer then asked about his rear bumper peeling on lft and rt sides of cover and I said that was old paint peeling from a prior paint job and we didn't want to remove cover for it may make it worse so we rcvd partial payment of removing bumper to tape and mask off instead We did everything we could to service the customer and offered to call progressive to see if they would pay for front door and look at there photos for dents , but customer said no and left He also came back in to drop a payment off and still didn't ask about further services
Customers wife dropped off car--spoke with her about poor prior paint on rear and dents on car. we did go over car at time of pick up and customer noticed front door dents which insurance company did repair but blended over for match purpose only. He did ask about rear edge door that was...
replaced , I said we can fix and buff . Customer then asked about his rear bumper peeling on lft and rt sides of cover and I said that was old paint peeling from a prior paint job and we didn't want to remove cover for it may make it worse so we rcvd partial payment of removing bumper to tape and mask off instead. We did everything we could to service the customer and offered to call progressive to see if they would pay for front door and look at there photos for dents , but customer said no and left. He also came back in to drop a payment off and still didn't ask about further services.