When a client determines to obtain a second opinion, we completely understand that is their prerogativeHowever, whether it be animal or human medicine, when a person decides to visit a second physician, it does not eliminate the need to cover the costs for visiting the first physicianCats that aren't eating will do so for a variety of reasons, including reasons that can be ruled out by abdominal radiographsIn this case, [redacted] was also urinating outside of the litter box, which can be caused by bladder stones, which could have been contributing to his off behaviorIt is our responsibility to take every precaution and ensure that we can rule out or take into account and address any and all medical issues that may be presentTherefore, we stand by our need to take x-rays and the cost for that test must be covered and will not be refunded.It is our sincere hope that [redacted] has now fully recovered and you have found a veterinarian with whom you are comfortable communicating.Tell us why here
When a client determines to obtain a second opinion, we completely understand that is their prerogativeHowever, whether it be animal or human medicine, when a person decides to visit a second physician, it does not eliminate the need to cover the costs for visiting the first physicianCats that aren't eating will do so for a variety of reasons, including reasons that can be ruled out by abdominal radiographsIn this case, [redacted] was also urinating outside of the litter box, which can be caused by bladder stones, which could have been contributing to his off behaviorIt is our responsibility to take every precaution and ensure that we can rule out or take into account and address any and all medical issues that may be presentTherefore, we stand by our need to take x-rays and the cost for that test must be covered and will not be refunded.It is our sincere hope that [redacted] has now fully recovered and you have found a veterinarian with whom you are comfortable communicating.Tell us why here