Randstad Technologies

Hi....We immediately rectified this situation to the full satisfaction of the customer, [redacted] This was simply an oversight in our officeThere had been a check request cut and was simply missedAll is wellPlease contact me if there any more concerns or questions regarding this situationThank You,Tom B***General ManagerLash Volkswagen

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.The manager of the business took care of this issue and expressed his regret that it ever happenedI am satisfied with his efforts to resolve it Sincerely, [redacted]

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It has been almost two months since the incident and the service department is yet to return my call directly! I also sold the VW and am very happy without it!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

This issue has been taken care of 100% to *** ***'s satisfactionA check for $was overnighted today to Honda Financial ServicesTracking number and check number were emailed to *** ***. Please feel free to contact me with any questions... Tom B***General MgrLash Volkswagen
of White Plains

The business has responded Please see below:Please know that we are very happy to give ** *** a complete detail at a time that is convenient to herPlease have her contact me directly to schedule.Sincerely,Tom B***General ManagerLash Volkswagen###-###-####

I have spoken personally to [redacted]. I informed him that the process does take 6-9 weeks to receive a refund.  Due to poor communication on our part, he was not aware of this. I did tell him that we are cutting a check today in the amount of $997.64. It will be in tmorrow's mail from here....

He is totally satisfied with this, as well as my sincere apologies. Thank you,Tom B[redacted]General MgrLash Auto Group  We recentlyTell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.The manager of the business took care of this issue and expressed his regret that it ever happened. I am satisfied with his efforts to resolve it.  
Sincerely,
[redacted]

Hi....We immediately rectified this situation to the full satisfaction of the customer, [redacted]. This was simply an oversight in our office. There had been a check request cut and was simply missed. All is well. Please contact me if there any more concerns or questions regarding this...

situation. Thank You,Tom B[redacted]General ManagerLash Volkswagen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]