Rancho San Diego Vision Care

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

To whom it may concern: It was not my intention to bill the patient for the retinal scan I recorded vascular abnormalities and correctly billed his insurance Mr [redacted] was inadvertently charged directly When this was brought to my attention a refund check for $was immediately mailed to himIt was cashed and cleared the bank on November 6.Respectfully, [redacted] W [redacted] , OD

To whom it may concern:
It was not my intention to bill the patient for the retinal scan. 
I recorded vascular abnormalities and correctly billed his insurance.
Mr. [redacted] was inadvertently charged directly.  When this
was brought to my attention a refund check for $39 was...

immediately
mailed to him. It was cashed and cleared the bank on November 6.Respectfully,[redacted] W [redacted], OD

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Review: The doctor and his assistant defrauded me out of 39 dollars running a scam where the assistant tells you about a $39 procedure not covered by insurance and states the doctor will discuss this with you. The doctor then came in and performed a battery of test not mentioning any such thing. Afterwards the assistant told me the doctor in fact did perform the test and that will be $39 for my visit. Then I had to beg for the prescription I originally came for and they acted like it was out of the ordinary for someone to want to take the prescription with them.Desired Settlement: I want a complete refund of the $39

Business

Response:

To whom it may concern:

It was not my intention to bill the patient for the retinal scan.

I recorded vascular abnormalities and correctly billed his insurance.

Mr. [redacted] was inadvertently charged directly. When this

was brought to my attention a refund check for $39 was immediately

mailed to him. It was cashed and cleared the bank on November 6.Respectfully,[redacted] W [redacted], OD

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,