Rancho Motor Company, Inc.

Initial Business Response /* (1000, 5, 2016/06/15) */
This customer purchased an PRICE SAVER vehicle and was fully aware and signed all legal disclosures and documents to that effectAs such, there is nothing we can offer this customer at this time

Thanks for sending the complaint over, we had learned of this complaint a few weeks ago and we have since had the rear window tinted for the customer and to our knowledge he is now happy with usPlease let me know if we need any further action on resolving this complaint Sincerely
John President Rancho Motor Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAlthough they have not yet done as promised I will find the resolution satisfactory once they have refunded my money as stated

We have contacted the customer and they have accepted our offer, we consider the matter resolvedThank you

We have been in regular contact with this customer and have resolved his issue and both parties are satisfied with the outcome. We consider the matter closed

Initial Business Response /* (1000, 7, 2016/01/22) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX ex 1001
Contact Email: [redacted]@ranchomotors.com
Rancho Motor Company will be happy to process refund customer was called on 1-12-16 with no response, we need to know if vehicle...

is paid off to process refund properly

We have made contact with this customer and resolved the matter. No further comment, we consider the case now closed