From: [redacted] Sent: Wednesday, July 20, 7:PM To: drteam Subject: RE: Complaint [redacted] Good day, Im making a complaint response to the complaint # [redacted] The complaint made by [redacted] is not accurate because we are a Culinary Institute that as a service provides different courses such as International Cuisine Course, Baking and Pastry Course or Healthy Cuisine course, we do not sell specific classes with an Instructor because not all the instructors give all the classes due to their working hours available or their schedules with other classes at the same timeAnother thing is that the classes for Ms [redacted] are ready and going whenever she decides to join the class, about the refund she asks for, we have a contract that she signed where she accepts that there will be no refund on the money, what we can do for her is to give her any other service she wants in the school with the same value, whenever she decides to
From: [redacted] Sent: Wednesday, July 20, 7:PM To: drteam Subject: RE: Complaint [redacted] Good day, Im making a complaint response to the complaint # [redacted] The complaint made by [redacted] is not accurate because we are a Culinary Institute that as a service provides different courses such as International Cuisine Course, Baking and Pastry Course or Healthy Cuisine course, we do not sell specific classes with an Instructor because not all the instructors give all the classes due to their working hours available or their schedules with other classes at the same timeAnother thing is that the classes for Ms [redacted] are ready and going whenever she decides to join the class, about the refund she asks for, we have a contract that she signed where she accepts that there will be no refund on the money, what we can do for her is to give her any other service she wants in the school with the same value, whenever she decides to