Ramos Furniture

I have purchased pc so called leather sofa set from Ramos Furniture store in Augwhen you are visiting store it looks vownice furniturebut after years of using sofas we will never never buy furniture from this store it is very cheap furnitureif I can load picsi can attach picsto show it herehow this people are ripping ,your hard working money from you

Initial Business Response / [redacted] (1000, 5, 2015/07/06) */ First and foremost I am truly sorry for any inconvenience and have looked into as soon as I read complaint Also, I received an email last 7/3/stating that we already have Mr [redacted] on schedule for today or tomorrow to service any issues with furniture Thanks

Initial Business Response / [redacted] (1000, 7, 2015/07/17) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: ***@ramosfurniture.com Hello ***, As the Store Manager of Ramos Furniture Fremont, please allow me to apologize for you recent less than pleasurable experienceThere had been a delay on your product which happens in the furniture business a lot, not saying that its okay or justifying your bad experience, but I see that you've received your furniture and we have taken care of everything, please let me know what else I could possibly do to make you happy? Thanks, ***

Initial Business Response /* (1000, 5, 2015/07/06) */
First and foremost I am truly sorry for any inconvenience and have looked into as soon as I read complaint.
Also, I received an email last 7/3/15 stating that we already have Mr. [redacted] on schedule for today or tomorrow to service any...

issues with furniture.
Thanks

Initial Business Response /* (1000, 7, 2015/07/17) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@ramosfurniture.com
Hello [redacted],
As the Store Manager of Ramos Furniture Fremont, please allow me to apologize for you recent less than pleasurable experience. There...

had been a delay on your product which happens in the furniture business a lot, not saying that its okay or justifying your bad experience, but I see that you've received your furniture and we have taken care of everything, please let me know what else I could possibly do to make you happy?
Thanks,
[redacted]

I have purchased 3 pc so called leather sofa set from Ramos Furniture store in Aug.2013. when you are visiting store it looks vow. nice furniture. but after 3 years of using sofas we will never never buy furniture from this store . it is very cheap furniture. if I can load pics. I can attach pics. to show it here. how this people are ripping ,your hard working money from you.