Ralph's Place

Review: I ordered a sectional couch from Ralph's Place on 2/8/13, the check was cashed the following week. I was told the order would 3-4 weeks. It is now over 7 weeks. If I could get a valid answer or proof the order was put in, I would listen. Every time I call or stop in, no one can tell me anything about my order. They claim only the owner, Ralph, knows how to access this information. I have left my number several times asking for him to call; and he has yet to return my call. I just want confirmation that the furniture has indeed been ordered; and some sort of explanation why it is taking this long.Desired Settlement: I would like an apology, an explanation, and proof my order was placed. I would like to see some sort of effort put into receiving my goods ASAP.

Business

Response:

it was out of stock today 4-8-13 just got a shipment her order was on truck I notifide [redacted] she is comming in on 4-9-13 sorry for the delay but its the manufactor fault this promblem is resovled

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,