From: betsp***@aol.com Sent:
Thursday, December 29, 9:AMTo: infoSubject: Ralph's Muffler Keystone December 29, Ralph's Muffler & Brake NKeystone Avenue Indianapolis, IN Revdex.com *** *** RE: Case ID *** Dear Ms***, Thank you for your patience with this matter We have been trying to resolve this issue with our customer, but after much discussion, we have realized the problem is due to our flawed warranty language We are replacing the customer's converter and revising the warranty for clarity in the future We are happy to satisfy both the Revdex.com and the customer when we can Thank you Charles P*** President, Ralph's Muffler Keystone
From: betsp***@aol.com Sent:
Thursday, December 29, 9:AMTo: infoSubject: Ralph's Muffler Keystone December 29, Ralph's Muffler & Brake NKeystone Avenue Indianapolis, IN Revdex.com *** *** RE: Case ID *** Dear Ms***, Thank you for your patience with this matter We have been trying to resolve this issue with our customer, but after much discussion, we have realized the problem is due to our flawed warranty language We are replacing the customer's converter and revising the warranty for clarity in the future We are happy to satisfy both the Revdex.com and the customer when we can Thank you Charles P*** President, Ralph's Muffler Keystone