After reviewing the customers complaints and our records, there was obviously a misunderstanding of what was being asked of usWe feel that the issue the vehicle came in for was resolved and the customer has confirmed that since the aftermarket starter/alarm was removed the vehicle continues to
start every dayIn an effort to resolve this dispute, we will reimburse the customer for the cost of the aftermarket system($226.80)that is no longer able to be returnedWe will also reimburse $for the cost of a new aftermarket alarm with the understanding that this completely settles this case.Thank You,
Ralph Honda
I need to look into this complaint and I will determine the best way to handle this. There is some question to the severity of the scratch on the glass. Is replacing the glass the best solution?
After reviewing the customers complaints and our records, there was obviously a misunderstanding of what was being asked of us. We feel that the issue the vehicle came in for was resolved and the customer has confirmed that since the aftermarket starter/alarm was removed the vehicle continues to...
start every day. In an effort to resolve this dispute, we will reimburse the customer for the cost of the aftermarket system($226.80)that is no longer able to be returned. We will also reimburse $216 for the cost of a new aftermarket alarm with the understanding that this completely settles this case.Thank You,Ralph Honda
I have reviewed the response made by the business in reference to complaint ID [redacted], and we have resolved this issue aside from that irrelevant response.
Regards,
[redacted]
After reviewing the customers complaints and our records, there was obviously a misunderstanding of what was being asked of usWe feel that the issue the vehicle came in for was resolved and the customer has confirmed that since the aftermarket starter/alarm was removed the vehicle continues to
start every dayIn an effort to resolve this dispute, we will reimburse the customer for the cost of the aftermarket system($226.80)that is no longer able to be returnedWe will also reimburse $for the cost of a new aftermarket alarm with the understanding that this completely settles this case.Thank You,
Ralph Honda
I need to look into this complaint and I will determine the best way to handle this. There is some question to the severity of the scratch on the glass. Is replacing the glass the best solution?
After reviewing the customers complaints and our records, there was obviously a misunderstanding of what was being asked of us. We feel that the issue the vehicle came in for was resolved and the customer has confirmed that since the aftermarket starter/alarm was removed the vehicle continues to...
start every day. In an effort to resolve this dispute, we will reimburse the customer for the cost of the aftermarket system($226.80)that is no longer able to be returned. We will also reimburse $216 for the cost of a new aftermarket alarm with the understanding that this completely settles this case.Thank You,Ralph Honda
I have reviewed the response made by the business in reference to complaint ID [redacted], and we have resolved this issue aside from that irrelevant response.
Regards,
[redacted]