Rainguard Seamless Gutters

Business Response to a Complaint Complaint ID#: *** Company Name: RMA of NJ Company Contact: Timothy G Company Phone: Company Email: *** Person Who Sent the Complaint: * * * *** Staff Member: *** *** Response: Hi ***, I
reviewed this case (***) and wanted to follow-upWhile it is correct that changes in insurance created the “gap” in their coverage for the *** procedure and additional fees, as a measure of good faith we will be providing a refund of the disputed amountWe consider this matter closed at this timeThanks for reaching out using your personal emailAgain, Revdex.com auto emails are coming in as spam and delaying our responseIt would be helpful to us and perhaps other Revdex.com members if an additional email outside of the automated system was sentThanks, Tim G

Hi ***As mentioned the fees charged were actually from a third party lab (*** Labs) for genetic sceening provided by another company called ***Our billing dept reached out to both groups and they uncovered the error and have restated the fees to the patientThe patient should receive
an updated statement in 7-days from *** LabsIf they patient has any issues please let us knowThank you for your call,***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
We been contacted by RMANJ in reference to complaint ID ***, and find that this resolution is satisfactory to us
Regards,
*** And *** ***