Radwell International

Hello ***,My name is John RadwellI am very sorry to hear of this trouble and delayOur vendors are very important partners for us and we greatly value their supportWe will troubleshoot the reason for this payment delay now and will resolve this for you urgentlyIf you need to speak to me personally my contact information is below[redacted] ###-###-#### Ext [redacted] Please do not hesitate to contact me directly if necessary but expect this to be fully very shortlySincerely,***

Hello ***,My name is [redacted] I am very sorry to hear of this troubleWe will troubleshoot this now and resolve this for you urgentlyIf you need to speak to me personally my contact information is below.John [redacted] ###-###-#### Ext [redacted] Please do not hesitate to contact me directly if necessary but expect to be contacted very shortlySincerely,***

Hello ***,My name is [redacted] I am very sorry to hear of thisWe will troubleshoot this immediately and I promise that we will resolve thisto your satisfaction.Please expect to be contacted shortly and thanks in advance for your patience and understanding.Sincerely, [redacted] VP, Customer SatisfactionRadwell International, Inc

I was truly impressed with David [redacted] going the extra miles (literally) to assist me in the replacement of a defective [redacted] on our wastewater systemHe and I were discussing options yesterday for this replacementHe took the initiative to provide a competitive quote utilizing his associates and today came to our facility from his home in [redacted] picked up the defective device, took it to your repair facility in NJ, had the program from our device loaded into the replacement [redacted] and returned it to me in hours! Our system accepted the replacement without issue and all operational features were back in serviceI am so grateful for David and all the Radwell associates who expedited this servicePlease be assured that I will reachout to Radwell International whenever possible for all our automation devices and other products your company offersThank you, Michael [redacted] ***

Hello ***,My name is John RadwellI am very sorry to hear of this trouble and delayOur vendors are very important partners for us and we greatly value their supportWe will troubleshoot the reason for this payment delay now and will resolve this for you urgently If you need to speak to me personally my contact information is below[redacted] ###-###-#### Ext [redacted] Please do not hesitate to contact me directly if necessary but expect this to be fully very shortlySincerely,***

Automated Process Solutions Incthinks the world of these guysIt's been a pleasure doing business together for close to years nowWe wouldn't be here without youThank you Zach H [redacted] and Mark M [redacted] for your hard work and dedication on our behalf over the yearsWe really appreciate and value our relationships with both of you and RadwellAs a small business owner it means the world to me to know you care! Peace of mind is what it's all about