RadioLabs

I had them do the mods on the 909 but I was not satisfied with most of them so I emailed RadioLabs asking specific information one one of the mods. No answer. I emailed them again, no answer. I sent them a letter. No answer. I called them but nobody was available. There went the 105 dollars..

Initial Business Response / [redacted] (1000, 15, 2015/05/07) */ I am very sorry that this complaint was never answeredI never got this complaint because steps were not followed by Revdex.com from my previous request to send the complaints to me directly at my e-mail address We take full responsibility for the customer receiving a non-working radioWe found the problem & shipped it back to him at no charge I have authorized a refund for $for customer's return shipping chargesThe refund [redacted] be processed by 5-12-Again I sincerely apologize Initial Consumer Rebuttal / [redacted] (2000, 17, 2015/05/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) The company has agreed to pay the shipping charges for the return of the defective radio

Initial Business Response /* (1000, 15, 2015/05/07) */
I am very sorry that this complaint was never answered. I never got this complaint because steps were not followed by Revdex.com from my previous request to send the complaints to me directly at my e-mail address.
We take full responsibility for...

the customer receiving a non-working radio. We found the problem & shipped it back to him at no charge.
I have authorized a refund for $20.92 for customer's return shipping charges. The refund [redacted] be processed by 5-12-15. Again I sincerely apologize.
Initial Consumer Rebuttal /* (2000, 17, 2015/05/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has agreed to pay the shipping charges for the return of the defective radio.