Rachel's Consignment Gallery

Initial Business Response / [redacted] (1000, 8, 2016/01/06) */ WE are a consignment storeWe have a contract that states all items will be placed on the floor for an agreed pricePer the contract, the item is reduced in price after days by 20%, and after days it's reduced by 40%The consignor has an option, after ninety days, to either pick up the item, have a further price reduction or have the item donatedThis consignor decided to have the items reduced in price, it is initialed in the contract to avoid any confusionAlso, at any time, if the consignor does not want the item reduced they are encouraged to pick up the item after daysThe majority of our items sell for 20% off (after days) due to the nature of the businessIt is the best interest for the store and the consignor to sell the item for the highest price possibleThe consignor received the same percentage no matter what the item sells forI have a copy of the contract that she signed and initialed that she would prefer to have the items kept in our store (with a further price reduction) until they sellI was not informed that this consignor was unhappy with the transaction until I received the letter from your organization Thank you Rachel's Consignment Gallery Final Business Response / [redacted] (4000, 12, 2016/01/06) */ ***Document Attached [redacted] Please note her name is differentHer initials do correspond with the name you have on file, yet the signature does notWe do have the same address on fileI have no doubt this is the same personPlease let me know if you feel otherwise, or she states otherwiseWe know her as *** Thank you, [redacted] ***

Initial Business Response /* (1000, 8, 2016/01/06) */
WE are a consignment storeWe have a contract that states all items will be placed on the floor for an agreed pricePer the contract, the item is reduced in price after days by 20%, and after days it's reduced by 40%The consignor has
an option, after ninety days, to either pick up the item, have a further price reduction or have the item donatedThis consignor decided to have the items reduced in price, it is initialed in the contract to avoid any confusionAlso, at any time, if the consignor does not want the item reduced they are encouraged to pick up the item after daysThe majority of our items sell for 20% off (after days) due to the nature of the businessIt is the best interest for the store and the consignor to sell the item for the highest price possibleThe consignor received the same percentage no matter what the item sells forI have a copy of the contract that she signed and initialed that she would prefer to have the items kept in our store (with a further price reduction) until they sellI was not informed that this consignor was unhappy with the transaction until I received the letter from your organization
Thank you
Rachel's Consignment Gallery
Final Business Response /* (4000, 12, 2016/01/06) */
***Document Attached***
Please note her name is differentHer initials do correspond with the name you have on file, yet the signature does notWe do have the same address on fileI have no doubt this is the same personPlease let me know if you feel otherwise, or she states otherwiseWe know her as ***
Thank you,
*** ***