Race Communications Reviews (6)
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Race Communications Rating
Address: 1325 Howard Ave #604, Burlingame, California, United States, 94010
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Final Consumer Response / [redacted] (2000, 8, 2015/09/15) */ Race Telecommunication has resolved my dispute with the amount owedI would like to retract my complaint Thank you Revdex.com for responding so quickly Respectfully, [redacted]
Initial Business Response /* (1000, 11, 2015/06/17) */
Mr***, We did receive an order cancellation from you but have never received the equipment that you rented from usWe have stopped by the apartment we provided your service to several times, but have not been successful in retrieving
the gear because the door was never answeredWe have tried to talk to the leasing agent at the apartment, and were informed that the unit has not been vacated and is still under contractWe have told you that all rental charges from when you sent us the cancellation notice would be credited to you once you have made arrangements to return the equipment you are renting
WARNING: Race Communications has been scamming meI moved and cancelled my service months ago and they continued to bill methey claimed to send a technician to retrieve the router, all liesthey said the charges would be reverse in the next billing cycles, all lies
Initial Business Response /* (1000, 11, 2015/06/17) */
Mr. [redacted], We did receive an order cancellation from you but have never received the equipment that you rented from us. We have stopped by the apartment we provided your service to several times, but have not been successful in...
retrieving the gear because the door was never answered. We have tried to talk to the leasing agent at the apartment, and were informed that the unit has not been vacated and is still under contract. We have told you that all rental charges from when you sent us the cancellation notice would be credited to you once you have made arrangements to return the equipment you are renting.
Final Consumer Response /* (2000, 8, 2015/09/15) */
Race Telecommunication has resolved my dispute with the amount owed. I would like to retract my complaint.
Thank you Revdex.com for responding so quickly.
Respectfully,
[redacted]
Race Communications is now providing my Internet which is much faster than I had before. I was impatient waiting for their installation, but the weather (winds and rain) slowed their installations in my community. I was surprised that the installation included a battery backup system in case I lose power. Much faster Internet at $20 less per month makes Race Communications a winner in my book. I would definitely recommend them to others.