Rabine Group Reviews (2)
View Photos
Rabine Group Rating
Address: 900 National Parkway Ste. 260, Schaumburg, Illinois, United States, 60173-5117
Phone: |
Show more...
|
Web: |
www.rabinegroup.com
|
Add contact information for Rabine Group
Add new contacts
ADVERTISEMENT
Initial Business Response / [redacted] (1000, 10, 2014/07/21) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @pettpaving.com This is not a customer of [redacted] Paving IncThis was a Rabine Residential customerHowever, we did inform homeowner that as a favor we would fill the cracks at no charge at the time of sealcoating if he chose to hire us to sealcoatCracks were not covered under Rabine Residential's warrantyAny landscape work to fill in on the sides was also not part of Rabine's contractHomeowner had sealcoating scheduled with [redacted] Paving and then cancelled the day priorRabine Residential installed the driveway in July [redacted] Paving has not done any work for this homeowner Initial Consumer Rebuttal / [redacted] (3000, 12, 2014/07/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I spoke with Rabine ( [redacted] ) on 7/According to Rabine, [redacted] purchased the warranties from RabineI believe this means [redacted] is responsible for warranty work [redacted] is contacting [redacted] and will get back with meThe only landscaping I had to do was cover an area of exposed gravel several inches in height which should never have been exposed to begin withAs I understand the warranty, I am covered for cracks greater than 1/8" for a two year periodAlso, no sealcoating was scheduled with [redacted] and "cancelled the day prior." I am faxing a copy of the contract to the attention of Diana Mendez Final Consumer Response / [redacted] (3000, 21, 2014/09/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Well, it's been two months and we're back where we startedThe Revdex.com has done nothing for me but it has facilitated the finger-pointing game employed by the businessesI won't waste my time using the Revdex.com in the futureI don't think it serves the consumer well Final Business Response / [redacted] (4000, 23, 2014/09/02) */ ***, we apologize for all of the confusionWe've attempted to get the Revdex.com to stop associating [redacted] Paving with our business but they haven't helped at all I'm pushing the Revdex.com to make it clear that Rabine Paving is not in any way associated with [redacted] Pavinghopefully your voice will ring louder than ours has!!
Initial Business Response /* (1000, 10, 2014/07/21) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@pettpaving.com
This is not a customer of [redacted] Paving Inc. This was a Rabine Residential customer. However, we did inform homeowner that as a favor...
we would fill the cracks at no charge at the time of sealcoating if he chose to hire us to sealcoat. Cracks were not covered under Rabine Residential's warranty. Any landscape work to fill in on the sides was also not part of Rabine's contract. Homeowner had sealcoating scheduled with [redacted] Paving and then cancelled the day prior. Rabine Residential installed the driveway in July 2012. [redacted] Paving has not done any work for this homeowner.
Initial Consumer Rebuttal /* (3000, 12, 2014/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I spoke with Rabine ([redacted]) on 7/28. According to Rabine, [redacted] purchased the warranties from Rabine. I believe this means [redacted] is responsible for warranty work. [redacted] is contacting [redacted] and will get back with me. The only landscaping I had to do was cover an area of exposed gravel several inches in height which should never have been exposed to begin with. As I understand the warranty, I am covered for cracks greater than 1/8" for a two year period. Also, no sealcoating was scheduled with [redacted] and "cancelled the day prior." I am faxing a copy of the contract to the attention of Diana Mendez.
Final Consumer Response /* (3000, 21, 2014/09/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Well, it's been two months and we're back where we started. The Revdex.com has done nothing for me but it has facilitated the finger-pointing game employed by the businesses. I won't waste my time using the Revdex.com in the future. I don't think it serves the consumer well.
Final Business Response /* (4000, 23, 2014/09/02) */
[redacted], we apologize for all of the confusion. We've attempted to get the Revdex.com to stop associating [redacted] Paving with our business but they haven't helped at all.
I'm pushing the Revdex.com to make it clear that Rabine Paving is not in any way associated with [redacted] Pavinghopefully your voice will ring louder than ours has!!