R. Stanley Paving

Review: On 4/**/13 this company blacktopped my driveway for a cost of $4556.00. Shortly after the driveway was complete, we noticed uneven, low spots forming in the blacktop/driveway. We called the company and spoke to Richard who came out to look at the work. He agreed that the low spots were unacceptable and took full blame for such. In addition, he offered to come back at no cost and fill in those low spots. Over the past 18 months we have called him several times only to be promised he would "get to us". He has not yet come to make the repairs. We are very disappointed and feel like for the price we paid, the job should be corrected. Poor business practices.Desired Settlement: We would like the repairs to be made to our driveway OR a partial refund.

Business

Response:

The business has responded. Please see below:I have since addressed the problem with the driveway in question. The customer said she was happy with the repairs performed. I also am going to sealcoat the driveway free of charge in the spring for the customer in goodwill. The new address for our company is [redacted]. My phone number is ###-###-#### if you need anything else.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,