R & R Home Pro Services, LLC

Complaint: [redacted] I am rejecting this response because: The information provided by Brandon roofing does not adequately address my situationIndependent of the number of past owners in the HOA, under the consumer fraud act, contractors are required by law to complete the permit processMy request is that Brandon Roofing completes the permit process as they have been paid to and obligated by law to do soFurthermore Brandon Roofing's lack of documentation is troublesome to hear although lack of official records at the municipalities indicates Brandon Roofing failed to initate the permit requestUnfortunately it is very difficult to address and resolve disputes in a calm manner directly with Brandon Roofing and would request the support of Revdex.com to professionally mediate the concerns of both parties in order to bring the matter to a swift conclusion Regards, [redacted] ***

we request that Revdex.com attain a legal signed contract of all work from customer that is proof of work completed with full name on contract of work customer and review before making any desission with complant making any further asumptions on this matter to be review We have no written
signed contracts on fill or material delivery to this property from or any other date with this property Thanks

Complaint: ***
I am rejecting this response because: Please see the attached documentation to prove the financial transaction with Brandon RoofingThere is no contract that was signed, only the financial transaction and proposalIf there is any further information that you would need to re-open the compliant, please let me know and will be happy to furnish.Regards,Paul
Regards,
*** ***

We are sorry for any inconvenience to customer and Revdex.com. We stopped taking the harassing phone because we looked int to matter best we could we don't practice getting no permits and always do great work over the 15 years we have not been reported do bad thing or harming any one ones property. We looked for signed contracts of both parties and found nothing from 8 or 9 years ago. We also not if we have done repairs at this property years ago. We went to both [redacted] township and the bough of [redacted] seeking permit not knowing if a worker sent to wrong construction department. We have answered all question [redacted] has asked and extended our best to serve. We don't know who [redacted] is and it just a proposal and we tried to help [redacted] with a permit on his 400 sq foot apartment we could only do so much from that many years ago we also went to supply house where the materials would have came from that since then changed their computer system and could not go that far back in my account. We are not responsible weather or not some one sell the condos we went to the zoning of the town and found the apartment have changed hand many times since 2009 When even took the time to look at the roof and notice damage to the roof with nails and nails holes that the sider have left behind all throughout we could provide pictures if necessary. If there was a mistake some how from years ago we can go back in time and change it regardless we have done our best to help in this matter and anyone can go get a permit if they want to sell there home or apartment we are no responsible. As you can see over the years their has been little or no complaints and we do need to draw a line with being bullied and harassed and trespassing to the point of getting restraining orders. We are not hiding and would all the paper work to any one the help them we simply don't have any misplaced or not we still tried to help. thanks

Complaint: [redacted]
I am rejecting this response because:
The information provided by Brandon roofing does not adequately address my situation. Independent of the number of past owners in the HOA, under the consumer fraud act, contractors are required by law to complete the permit process. My request is that Brandon Roofing completes the permit process as they have been paid to and obligated by law to do so. Furthermore Brandon Roofing's lack of documentation is troublesome to hear although lack of official records at the municipalities indicates Brandon Roofing failed to initate the permit request. Unfortunately it is very difficult to address and resolve disputes in a calm manner directly with Brandon Roofing and would request the support of Revdex.com to professionally mediate the concerns of both parties in order to bring the matter to a swift conclusion.
Regards,
[redacted]