R & L Certified Auto Group Reviews (9)
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R & L Certified Auto Group Rating
Address: 11723 N Ih 35, Live Oak, Texas, United States, 78233-5308
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Walked in and everything went well, and was told I was approved for a vehicle and given the keysSpoke to the finance bank on the phone and was told everything had gone throughGot called by R&L a week before my first payment and told I had to bring the car back, because the bank didn't approve usHad to take all my belongings out of the vehicle, and left with no vehicle to get homeAsked for refund and was told it would take a week for my funds to be sent to my bankIts been a week, so spoke to Charles one of the managers and he told me the companies bank was at $due to all the refunds they were giving back to other customersMy mother also purchased a vehicle a week before meHad to go back times to redo the contract, because of so called discrepancies on their partThen called back that she had to return her vehicle as wellSeems like I wasn't the only person being scammed by this so called BUSINESS
I recently filed a complaint that has been resolvedThe dealership has sent me both of the refunds I was requestingIf you require more information, please let me know!-*** ***
Customer's down payment was refunded on Nov 8thPlease update records.Thank you *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Please contact Mr*** asap to review but this complaint has been handled with him and he is completely satisfied.Thanks Team R&L
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is
satisfactory to me
Yes, I just wanted to inform you that my issues with R & L Certified Auto has been resolvedCan you please update my report.Thank you.....*** ***#***Regards,
*** ***
Good afternoon Mrs*** This is *** *** With R&L Certified I understand we are not participating members with Revdex.com...Not sure how this will help us unless we pay for your services however: In regards to *** ***s she falsified her credit application about her job time
when the bank called to verify employment they found out she lied and so then they denied herRefund was giving when vehicle was returned back Thank you
Good afternoon Mrs. [redacted] This is [redacted] With R&L Certified I understand we are not participating members with Revdex.com...Not sure how this will help us unless we pay for your services however: In regards to [redacted]s she falsified her credit...
application about her job time when the bank called to verify employment they found out she lied and so then they denied her. Refund was giving when vehicle was returned back Thank you
Walked in and everything went well, and was told I was approved for a vehicle and given the keys. Spoke to the finance bank on the phone and was told everything had gone through. Got called by R&L a week before my first payment and told I had to bring the car back, because the bank didn't approve us. Had to take all my belongings out of the vehicle, and left with no vehicle to get home. Asked for refund and was told it would take a week for my funds to be sent to my bank. Its been a week, so spoke to Charles one of the managers and he told me the companies bank was at $0 due to all the refunds they were giving back to other customers. My mother also purchased a vehicle a week before me. Had to go back 3 times to redo the contract, because of so called discrepancies on their part. Then called back that she had to return her vehicle as well. Seems like I wasn't the only person being scammed by this so called BUSINESS.