Review: Bought light fixture a few months ago which had a tag stating the product is warrantied for the life of ownership. I contact company about a problem with the light. Company told me to contact dealer. Dealer said to contact Company. Company said the product is discontinued and will no longer honor the warranty.Desired Settlement: I would prefer an entire replacement of the light fixture or at least provide replacement parts for the light fixture which would consist of 2 light covers, sockets and metal rings that go around the covers.
Consumer
Response:
At this time, I have not been contacted by Quoizel Inc. regarding complaint ID [redacted].
Review: Bought light fixture a few months ago which had a tag stating the product is warrantied for the life of ownership. I contact company about a problem with the light. Company told me to contact dealer. Dealer said to contact Company. Company said the product is discontinued and will no longer honor the warranty.Desired Settlement: I would prefer an entire replacement of the light fixture or at least provide replacement parts for the light fixture which would consist of 2 light covers, sockets and metal rings that go around the covers.
Consumer
Response:
At this time, I have not been contacted by Quoizel Inc. regarding complaint ID [redacted].
Sincerely,