Quirk Ford

I am responding to the complaint filed by [redacted]. Mr [redacted] brought his vehicle into us because of the National Recall. We found no codes stored in the system. We reprogramed it as the recall instructed. One month later Mr. [redacted] came back with a problem with his steering. We once again...

got in touch with [redacted]. We were told that all provisions of the recall were satisfied at the time he was in the month prior and anything else would be done at his expense.   I am sorry that we were not able to resolve this, but we did reach out to [redacted] and they are the ones that have the final say. This complaint should be directed to [redacted], our hands are tied.[redacted]