Quicksilver Restoration Reviews (1)
Quicksilver Restoration Rating
Description: Fire & Water Damage Restoration, Home Design & Planning, Kitchen & Bath - Design & Remodeling, Kitchen Remodeling, Building Contractors, Carpenters, Basement - Finishing, Gutters & Downspouts, Home Builders, Home Improvements, Home Improvements - Additions, Patio & Deck Builders, Roofing Contractors, Siding Contractors, Waterproofing Contractors, Construction & Remodeling Services, Bathroom Remodeling, Granite, Doors, Windows
Address: 218 W Broad St Ste A, Statesville, North Carolina, United States, 28677
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www.quicksilverrestoration.com
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Review: We paid this company $3000.00 up front to put a new roof on a rental house on April 01 2015. It is now June 01 and they have yet to do any work and will not answer or return our calls.Desired Settlement: Either return the $3,000.00 or the work asap.
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Response:
We have spoke to Mr. [redacted] on several occasions, in the beginning the estimator that he was working with had made a mistake and told Mr. [redacted] that his roof would be completed in 1 week. I called Mr. [redacted] and corrected the dates and told him it would be 4-6 weeks after we had received the check. We received the check on April 17,2015 of 3,000. A call was made to Mr. [redacted] to let him know that and he agreed that the week of June 1, 2015 would be fine. We have to have time for check to clear, roofers schedule to be open and mother nature we have no control over. We had several other customers that was ahead of him that we have had to push off due to the weather. When we spoke this morning before all of this, He was ok with that and I told him the roofers would be there the day after I dropped his shingles and I would call him shortly to let him know a day the shingles will be delivered this week. So all was handled this morning just a confusion.