We were locked out of our apartment and called to price the locksmith service with themI said I didn't want their person dispatched until I knew the cost, so a gentleman went through the cost breakdown with me: $for the base visit, then a range of $to $for the single lock, with the high end being reserved for "very difficult locks that take awhile." I verified three times the cost range, and asked if I would expect any other chargesand he said noThe guy ("Miles") arrived with a friend and minutes after he was dispatched, and demanded $189! He then kept trying to badger me and then haggle the price down $at a time, until he asked for $and a large tip under the tableI called the company, and they then called "Miles" manager to have him sort it outHe told him to charge $and complete itThe job took five minutes not a "very difficult job" like the operator said would warrant the higher charge
We were locked out of our apartment and called to price the locksmith service with themI said I didn't want their person dispatched until I knew the cost, so a gentleman went through the cost breakdown with me: $for the base visit, then a range of $to $for the single lock, with the high end being reserved for "very difficult locks that take awhile." I verified three times the cost range, and asked if I would expect any other chargesand he said noThe guy ("Miles") arrived with a friend and minutes after he was dispatched, and demanded $189! He then kept trying to badger me and then haggle the price down $at a time, until he asked for $and a large tip under the tableI called the company, and they then called "Miles" manager to have him sort it outHe told him to charge $and complete itThe job took five minutes not a "very difficult job" like the operator said would warrant the higher charge