Quick Quality Oil Lube Center

Review: ON SATURDAY 2/*/14 I WENT TO THE BAY PARKWAY AUTO PLAZA QUICK LUBE TO GET MY OIL CHANGED. AFTER TAKING MY CAR IN THE 10 MINUTE OIL CHANGE TOOK 45 MINUTES, BUT UPON TAKING MY CAR THE WORKER ASKED WHAT KIND OF OIL I WANTED.I THOUGHT THIS WAS ODD BECAUSE ALL THERE SIGNS SAID CASTRO OIL AND THEY ARE A CASTRO OIL SERVICE CENTER. I THAN TOLD THE WORKER I WANTED CASTRO EDGE OIL. HE SAID OK AND STARTED WORK ON THE CAR.AFTER 45 MINUTES THE CAR WAS COMPLETED AND I HAD TO PAY.AFTER I PAIDED $74.23 I WAS GIVEN A RECIEPT AND THE KEYS.WHEN I LOOKED AT THE RECIEPT IT SAID THEY PUT IN MOBIL 1 OIL.I ASKED TO TALK TO THE [redacted]. I TOLD THE [redacted] I DIDNT ASK FOR MOBIL 1 OIL AND WANTED CASTRO EDGE, HE TOLD ME THEY CHANGE THE BRAND ALL THE TIME AND IT WAS THE SAME AS CASTRO EDGE.I TOLD THE [redacted] I CAME BECAUSE I WANTED CASTRO OIL AND I HAD A $15.00 OFF PAPER FROM AND ALSO I WAS TO GET A FREE EDGE FOOTBALL.HE THEN TOLD ME HE COULD DO NOTHING AND THAT IS THE WAY HIS COMPANY DOES THINGS AND THE OIL WAS ALL THE SAME.THIS IDS NOT RIGHT, AND I WANT MY $15.00 BACK PLUS MY FREE CASTRO EDGE FOOTBALL. I HAVE PICTURESTHANK YOU[redacted]Desired Settlement: NEED MY $15.00 BACK AND ALSO MY FREE CASTRO EDGE FOOTBALL.