Quick Fix Septic

Yes, Nicholas adjusted the amount after the long wait and back and forth dispute I would like the company to acknowledge their wrong doing and emphasize the importance of customer service All employees should wear a name badge and not refuse to provide their name to guest

I am writing to you in response to your complaint lodged with the Revdex.com on 05/18/with an assigned ID of ***Sir let me clarify that you had checked into room number *** *** *** on 5/17/2017.I would like to make it clear that I had personally checked with the Front desk and was duly
informed that you had not lodged any complaint until the day of your departure which was the 19th May As you expressed your desire to leave earlier than your scheduled departure you were informed that necessary action will be taken to address any issues pertaining to Ants, or insects in the roomI further met with the House Keeping who carried out an extra cautious cleaning for Room# ***, I personally monitored the cleaning and did not come across any insects, or ants that you have highlighted in your complaint.We do not have a policy for refundHowever in the best interests of both parties involved, and in order to resolve the matter amicably I can offer you a 25% discount if and when you choose to visit our property another timeI do hope this is an acceptable settlement for you.Kind Regards,Sunny P***

Hello *** ***:Thank you for your assistance.Here is more information about the parent company: BusinessVentures.com or The Laser Tag Group The CEO is Rick "Tariq" R*** And the address is *** *** *** *** ***, Sterling, VA ***.Best regards,Andrew

Yes, Nicholas adjusted the amount after the long wait and back and forth dispute.  I would like the company to acknowledge their wrong doing and emphasize the importance of customer service.  All employees should wear a name badge and not refuse to provide their name to guest.