Quic Transmission and Automotive Services Reviews (%countItem)
Quic Transmission and Automotive Services Rating
Address: 10300 Menaul Blvd NE, Albuquerque, New Mexico, United States, 87112-2367
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+1 (505) 271-1538 |
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1/25/19 car towed to Quic Transmissions. 1/29, notified it was was a transmission, within their warranty. Dan F owner, said he hoped to "have you on the road by 2/8" On 2/7 he said the part had just come in and it would take him 4-5 business days to install. 2/13 Dan said he was short handed. Person who had been working on it had not been in to work that week. "maybe he would get someone else to install". The transmission was repaired but it needed to be installed and that would take 1 - 1/2 days. On 2/15 I called again and he said he was short handed . I said that he'd had my car 3 weeks, and his being short handed wasn't my problem. He said he knew it was his problem and he "didn't need a lecture from you". He then said, "I'll tell you what I'll do..." then I was disconnected.
Called Dan on 2/20 and got the same answer about being shorthanded, but he hoped to have the car to me that afternoon. Today is 2/26, and no calls from Dan F, and I still don't have my car
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our service. We pride ourselves on our service and the high quality standards we maintain, and due to possible unforeseen circumstances in the repairing of automobiles, we can only estimate the time of completion as the public signage states, which is displayed in our front office. We have built a great reputation on service and commitment for over 28 years to our many customers and we would like to let you know that we greatly appreciate you. Please be aware that your concern is very imperative to us and we are diligently working to get your vehicle back to you as quickly as possible.