Queen Nail and Spa

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me? My goal was to have my complaint noted by management and resolvedI do not require a refund Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me My goal was to have my complaint noted by management and resolvedI do not require a refund
Sincerely,
*** ***

We take this complaint as valid and take this matter very seriously*** the manager was out of town otherwise she would have known exactly how to handle this accidentThe technician that worked on client received unexpected news that they lost a family member the same-dayThis is not an excuse
for how the situation was handledMs*** complaint is duly noted and we have taken immediate action and plan towards providing better care for all of our clients in the event of accidentsWe are very sorry that this accident happened and was poorly handled, the technician was wrong to accept payment and we are more than willing to help resolveOur plan will be to ask the client if they require medical assistance and proceed in providing the proper care as we are not medical professionals.?