Quality Transparent Bag, Inc.

Revdex.com:
I received the paperwork and will return it to *** *** as soon as he sends me the corrected paperwork I sent him an email asking him to change the county in
two places to Hamilton as it now says Marion (on release of claim) I also asked him to indicate on the release of claim document that I will receive a fully signed/executed copy of the release of claim document with the fully executed release of mechanics lien After I receive these two documents, then I will agree to dismiss the complaint
Regards,
*** ***

Complaint: ***
I am rejecting this response because:This is fraud and extortion. I intend to pursue my legal remedies including punitive damages
Sincerely,
*** ***

The customer informed us about chips in her graniteAfter speaking with Katie D***, our customer service supervisor, the customer was unaware that granite can chip and thought that her countertop was defectiveKatie explained stone and it's natural qualities while also explaining the
process on filling chipsShe mentioned that we will fill the chips for free this timeService is scheduled for Friday, March 3rd

This matter is in the hands of our attorney and we are working with the customer to resolve the issue

We understand your frustration but this was not our error.  The original claim for services billed by our network was processed incorrectly by [redacted] and the claims had to be reprocessed.  We caught the error after the claims were paid and have no way of knowing the error until we receive...

the explanation of benefits.  We then resubmitted the claims so they were correct.  The extra amount owed is the contractual agreement and your insurance plan.  We do not set the rates, they do.

Complaint: [redacted]
I am rejecting this response because:I relied on the original prices charged to make my decision to continue to go past the 1st two visits.  It is the company’s responsibility to assure the amount it bills is correct.  Per Legal Match:“Fraud in the inducement means two things: The plaintiff was misled about the facts The plaintiff used the information to make a decision.”Once they billed me for the 1st two visits (misled about the facts), I relied on the pricing to make further purchase decisions (used for purchase decisions).  They accepted my payment as payment in full (confirmation of the facts).  We had no meeting of the minds at the revised pricing and thus no contract at that rate. I am the innocent party. 
Sincerely,
[redacted]

This is something [redacted] will have to take up with his insurance it was their error, and their correction.