Quality Services Reviews (3)
Quality Services Rating
Description: Home Improvements
Address: 6404 Telegraph Road, Alexandria, Virginia, United States, 22310
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www.qualitysvcsllc.com
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], the letter that you attached to my claim is not addressed to me and is not from my company. You may want to attach and send it to the correct person and complaint.
However I have talked to my conpany and am satisfied with them and would like to close my complaint
Regards,
[redacted]
February 26, 2015
Dear [redacted]:
I am in receipt of your letter dated February 12, related to the complaint filed against Paradigm Management by [redacted], a resident of [redacted] Apartments in Washington DC. Although we are not in complete agreement with [redacted]...
[redacted]'s accounting of what transpired, our company has contacted him and worked out a solution related to his parking. A courtesy adjustment was offered and accepted by [redacted] on February 20th. Paradigm Management now considers this matter to be resolved.If you have any questions, please do not hesitate to call me at ###-###-####. Thank you for bringing this matter to my attention.
Regards,Matthew O.
Regional Property Manager
Review: Prior to purchasing my home in March 2013, this contractor (Quality Services LLC) was hired to repair a leak in the roof of the house I was buying. The work was completed, however once it started raining, I realized that the work was not done satisfactorily and the roof is leaking. I called the contractor starting in September, trying to get this issue resolved. They are now claiming that it is not their responsiblity because they state that the part that is leaking is not the part that they fixed. This is not true.The leak is coming from the area where the repair abutts the roof, ie. it's leaking from the side of the patch they put in. I have photos to confirm my claim. I would appreciate your help in getting this issue resolved.Sincerely, [redacted]Desired Settlement: I would like Quality Services LLC to repair my roof so that it nolonger leaks.
Consumer
Response:
[redacted]<[redacted]>