Quality Resolution Systems, LLC

The [redacted] does have the exact measurements under additional information as I stated in my previous response.  Also, our refund policy states 30 days as I responded previously.  However, in order to resolve this issue please contact me and I will issue you a refund.

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  Air Filters Inc have agreed to provide me witha refund. Thank you

I am sorry that the customer was not satisfied with the product.  However, if you click the link for additional information on our [redacted] under the filter that the customer purchased, it does state the actual size of the filter.  Most air filters do have an undercut to them unless you...

specify "exact size".  In addition, on our [redacted] if you search for the refund policy it clearly states 30 days.  These filters were purchased in June and the customer contacted us for the refund in October. Here is the link to the filter on our [redacted]:    20x25x1 [redacted]