Quality Inn Colchester Burlington Area

Good afternoon Ms. [redacted],We appreciate you taking the time to reach out to us.On behalf of our entire team, we would like to apologize for failing to exceed your husbands expectations. His satisfaction is important to us and we will be using the feedback you provided to make improvements...

to ensure we offer an exceptional experience for our guests in the future.In reviewing Mr. [redacted]'s account, we did not have any notations of any items being stolen such as his cell phone charger, money, and his car key.  Our policy here at our Quality Inn Colchester is to notate any conversations with our guests.  Please have Mr. [redacted] call me directly, we'll be happy to run a systems investigation to see what went wrong. We will look into your concerns and get back to you as soon as we have more information available.At our Quality Inn Colchester, our Guests are always "Welcome, Wanted & Respected"Warm Regards,[redacted]General Manager/Marketing & Sales Director84 South Park Drive • Colchester, VT 05446Office: [redacted] • Cell: [redacted]Fax: [redacted] • [redacted]www.colchestervermonthotel.comwww.choicehotels.com/vermont/colchester/...⇄