Quality Care Moving

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Andrella,I have checked with [redacted] as of today, April 18, 2016, there is no indication that the Merchant refunded the amount to the account.Best regards, [redacted] ***

The money has been refunded to this guest

We have made the refund as promised. We do apologize for this error.The client below has contacted us by email. I have also informed her we have refunded her deposit and waivered any fees Please contact myself with any issues as such in the
future. Sincerely, *** ***Reservations Manager

Andrella,I have checked with [redacted] as of today, April 18, 2016, there is no indication that the Merchant refunded the amount to the account.Best regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Good afternoon Andrella,We have been unable to issue the credit back to Mr....

[redacted]rd as our system no longer has that **rd on file.  It was also not an [redacted] but a Visa **rd.  This was a **ncellation in our system that I am fine approving but I need a **rd to refund this to.  If Mr. [redacted] would like to **ll and speak to myself or [redacted] to provided us with a correct credit **rd I will issue his refund.Thank you[redacted]Director of RoomsThe Landing Resort & Spa[redacted]  [redacted]

The money has been refunded to this guest.