Once the truck frame has failed inspection, Toyota puts the owner in a rental truck. The dealership then orders the frame from Toyota, which can take 7-months. Their truck is stored on our lot until the frame comes in, and a technician is available to swap it out. This particular truck came to us in rough shape, and due to the vehicle sitting for months, the battery needed replaced. When the parts are switched from one frame to the other, and due to the massive amount of corrosion on the truck, from time to time bolts etcbrake As a goodwill gesture, we did replace all the bolts free of chargeToyota does not cover bolt breakage under the recall, but we did replace all the ones that broke free of charge to the customer.;Unfortunately, for obvious reasons we do not have a payment plan available on a dealership level. As a goodwill gesture, we also replaced their rack and pinion for freeIt had completely rusted in half, and in order to align the vehicle it needed replaced. We feel that we have done absolutely everything possible for the [redacted]
Once the truck frame has failed inspection, Toyota puts the owner in a rental truck. The dealership then orders the frame from Toyota, which can take 7-months. Their truck is stored on our lot until the frame comes in, and a technician is available to swap it out. This particular truck came to us in rough shape, and due to the vehicle sitting for months, the battery needed replaced. When the parts are switched from one frame to the other, and due to the massive amount of corrosion on the truck, from time to time bolts etcbrake As a goodwill gesture, we did replace all the bolts free of chargeToyota does not cover bolt breakage under the recall, but we did replace all the ones that broke free of charge to the customer.;Unfortunately, for obvious reasons we do not have a payment plan available on a dealership level. As a goodwill gesture, we also replaced their rack and pinion for freeIt had completely rusted in half, and in order to align the vehicle it needed replaced. We feel that we have done absolutely everything possible for the [redacted]