Quality Appliance Company

February 10, 2016Revdex.comJefferson Street, NESuite AAlbuquerque, New Mexico 87109Re: Complaint No [redacted] Gentlemen:Mr [redacted] supplied Model Number [redacted] for purchase of the belt for the washerAttached are documents verifying [redacted] as the current belt for this machine and the spec calls for rib, 52.5/inchesThis was verified by checking another in stock belt and also the measurement.Mr [redacted] was also incorrect in stating there was no adjustment for the motor, when in fact, there is approximately 3/4".Our policy on Do-lt-Yourself repair parts is "ALL PARTS SALES FINAL — NO REFUNDS OR EXCHANGES"Mr [redacted] acknowledged this when he signed the invoiceThis area is also highlighted on the invoice and it is posted at our sales counter.The other parts supplied for this model were correct as Mr [redacted] installed those.We will hold the belt he refused to take with him for days, which then will be disposed of as we do not sell used parts.Sincerely, Ray *S [redacted] Attachments

February 10, 2016Revdex.com7007 Jefferson Street, NESuite AAlbuquerque, New Mexico 87109Re: Complaint No. [redacted]Gentlemen:Mr. [redacted] supplied Model Number [redacted] for purchase of the belt for the washer. Attached are documents verifying [redacted] as the current belt for...

this machine and the spec calls for 6 rib, 52.5/8 inches. This was verified by checking another in stock belt and also the measurement.Mr. [redacted] was also incorrect in stating there was no adjustment for the motor, when in fact, there is approximately 3/4".Our policy on Do-lt-Yourself repair parts is "ALL PARTS SALES FINAL — NO REFUNDS OR EXCHANGES". Mr. [redacted] acknowledged this when he signed the invoice. This area is also highlighted on the invoice and it is posted at our sales counter.The other parts supplied for this model were correct as Mr. [redacted] installed those.We will hold the belt he refused to take with him for 30 days, which then will be disposed of as we do not sell used parts.Sincerely, Ray *. S[redacted]Attachments