Qore Property Sciences

Initial Business Response / [redacted] (1000, 8, 2015/06/03) */ Good Morning, [redacted] , the General Manager of Walser Honda, has reached out to Mr [redacted] regarding his complaintWalser Honda has agreed to install the hitch at no charge to Mr***We are sorry for the inconvenience and believe the complaint has been resolved Thank you, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is okay to me

Good Morning, Dan ***, the General Manager of Walser Honda, has been in contact with [redacted] Walser Honda has agreed to refund the $and a check is in process and will be mailed to [redacted] Thank you,Peggy [redacted]

Revdex.com received e-mail from Peggy *** (Walser Automotive Group), indicating that Walser Honda GM Dan *** is currently working with the customer to trade him out of the vehicle -- is waiting to hear when Mr *** will be in later in the week (10/- 11/3) to discuss

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Walser Honda has exceeded all expectations to resolve this complaint.  I actually cannot write enough good things about our experience and the ethical treatment by the people at Walser to help bring this to a very satisfactory conclusion.  They kept their word and I am truly appreciative.

Initial Business Response /* (1000, 8, 2015/06/03) */
Good Morning,
[redacted], the General Manager of Walser Honda, has reached out to Mr. [redacted] regarding his complaint. Walser Honda has agreed to install the hitch at no charge to Mr. [redacted]. We are sorry for the inconvenience and believe the...

complaint has been resolved.
Thank you,
[redacted]

Good Morning, Dan [redacted], the General Manager of Walser Honda, has been in contact with [redacted]. Walser Honda has agreed to refund the $186.26 and a check is in process and will be mailed to [redacted]. Thank you,Peggy [redacted]

Initial Business Response /* (1000, 6, 2015/05/06) */
Good Afternoon,
[redacted], the General Manger of Walser Honda, has reviewed the complaint. Walser Honda will be issuing a check to the towing company for $115. [redacted] has not previously paid for the tow and will not be responsible for...

this charge.
Thank you,
[redacted]
Initial Consumer Rebuttal /* (2000, 8, 2015/05/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Mr [redacted] confirms that he and the dealership reached a resolution, and he now considers the matter resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is okay to me.

Good Morning Revdex.com, Myron [redacted], the Service Manager at Walser Honda, contacted [redacted]. They discussed the repair order cost and agreed to split the billing. Myron has...

since credited [redacted] an additional $161.71.[redacted] agreed with this resolution and the complaint has been resolved. Thank you,Peggy