Please note that response was delivered to Revdex.com on 2/19/with the following responseWe regret the unfortunate circumstance that led to the patient having a negative experienceWe are more than happy to remake the appliance at no charge to the patient with a different provider at Q Dental and after multiple attempts to have the patient return and allow us to correct the situation, the patient has refused to returnThe patient has not been charged for the appliance and has chosen to inactivate his/her status as a patient at Q Dental
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] To date I have not received any communication from the dental company (as they have said they would in their response to the original complaint) nor have I received the reimbursement I've been told I'd be getting for the past four monthsI am prepared to take further steps if they do not follow through on the many promises they have promised to me over and over again
Please note that response was delivered to Revdex.com on 2/19/with the following responseWe regret the unfortunate circumstance that led to the patient having a negative experienceWe are more than happy to remake the appliance at no charge to the patient with a different provider at Q Dental and after multiple attempts to have the patient return and allow us to correct the situation, the patient has refused to returnThe patient has not been charged for the appliance and has chosen to inactivate his/her status as a patient at Q Dental
Spoke to the business: The check was sent in the beginning of August
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] To date I have not received any communication from the dental company (as they have said they would in their response to the original complaint) nor have I received the reimbursement I've been told I'd be getting for the past four monthsI am prepared to take further steps if they do not follow through on the many promises they have promised to me over and over again