Pymatuning Adventure Resort, LLC

With our sincere apologies for the delay in our reply, we are currently in the process of investigating this inquiry so that we may offer a thorough response to the consumerWe will reply as soon as possible with more informationThank you

Travel Resorts of America received the complaint filed by the customerThank you for the opportunity to review the matter and respond Please be advised that the activities removed from the resort were done so for member safetyWhile we understand these activities may have been used by
members, their safety was our primary concernAdditionally, the member also has access to a second resort, Rocky Fork RanchThis resort offers an indoor pool, clubhouse, gym, sauna, and game room, in addition to the camping sites and lodging facilities While KOA members do have access to the resort, the membership purchased provides the additional benefits of free camping and reduced cabin rental rates that are not provided to KOA members Finally, we have been in direct contact with the member and they informed us that they would now like to sell their membership and have a potential buyerTRA will continue to work with them to complete this process Please let us know if further information is needed in this matter by calling our member services department at (*** ***

With our sincere apologies for the delay in our reply, we are currently in the process of investigating this inquiry so that we may offer a thorough response to the consumer. We will reply as soon as possible with more information. Thank you.

We have reach out to the consumer to resolve this issue and believe they should now consider this matter resolved. Thank you.