PuroClean Ottawa East

During the big storm in May 2022 our complet roof was pulled off. We contacted Puroclean and they came out to repair roof. The roof was repaired twice by then and kept leaking quite a bit. We sent 3 emails to our rep and he never replied, we called office twice and he never returned our calls. We then got another company to repair our roof and was done properly. Now we need to get all logs sandblasted and treated because of water infiltration in the house. Service not very good

We acquired a century old dwelling where the tenants used the basement as a "bathroom" for their dogs and cats for several years. The stench and filth was unbelievable. If was difficult to enter the building without a mask on and without all windows and doors open. *** and his Puroclean team agreed to try to clean up the basement. They tried various treatments and approaches over several days and were successful in cleaning up the mess and stench. It was during very hot and humid summer weather in a dirty and cramped century basement. The employees worked diligently and did a fantastic job. Initially when I bought this dwelling, I was very discouraged and worried the smell could not be irraticated. Old cat urine is the worst!
I am so impressed with the service I received and the final outcome. We also had to have the ducts cleaned and replaced the furnace (as the cats actually peed inside the furnace!). I am thankful I contacted this company for this problem. Even after 10 months, the place still smells good. One would never know how terrible this place once was. I would recommend *** and his team to everyone and will absolutely retain their services again in the future.