Purl's Sheet Metal & Air Conditioning

August 11,2015
RE: Revdex.com Customer Service Complaint
Dear [redacted],I would like to take this opportunity to apologize on behalf of ACE and our staff for your recent experience when calling in to gain client information. I hope you will consider the complexity our staff has from time to time when...

responding to inquiries regarding client information especially when it comes to banking information. We take the privacy and security of our clients’ information very serious. That said we are tasked daily with callers who have less than favorable intentions. Therefore, we must be on alert for this type of threat in order to best serve and protect our business partners.
Should you need any information going forward, please feel free to contact me personally. If there is a request for confidential or client privileged information. I will require supporting documentation from the client to release any related data.
I wish you the very best.
Sincerely, [redacted]PresidentACE Business Solutions6599 Granger RoadIndependence. Ohio 44131216-642-9555