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Pure 1 Slim Forskolin

PO Box 3419, Huntington Beach, California, United States, 92605-3419

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Reviews Diet Products Pure 1 Slim Forskolin

Pure 1 Slim Forskolin Reviews (%countItem)

This company refuses to refund $89.50 to me. I ordered their product on a trail basis and cancelled any further shipments before my 15 days were up. When I received my next credit card statement I had been charged for more of their products. I called them on Dec 20th and requested a refund because I had cancelled any further shipments. I received an email from them stating that my credit card would be credited. I received credit for 1 product but not for the Forskolin from Pureoneslim. I have called several times and have been told a different story each time. Today I was told that I would not be getting a refund.

I ordered from this company Dec 2. My receipt states it's a 15 & 17 day trial. I've called them numerous times. The first was Dec 8, I was told I could not cancel until the 17th, they claim there's no record of that. Called back the 17th-got no answer(3 times). Called the 18th-no answer(1st call) 2nd call, from what I could understand, got told I didn't cancel within the 14 day trial period? Every time I’ve called them I can hardly understand the person. When I asked for a supervisor, I’m told there isn't any available (I think). I got my credit card company involved and they couldn't help because I didn't cancel in the 14 days (again with the 14 days). Shining skin now sent some exhibits from their website to my credit card company. I DID NOT use their website, I used Pure 1 slim website, and I did print a receipt. I feel they are misrepresenting themselves and being dishonest. They charged me on the 13th day, which was 2 days earlier then they claimed they would. I am unsatisfied with the products and would like a refund of the bogus charge.

I was making an order last evening for a face creme which I later cancelled and this company also sent me a cancellation. I never knowingly ordered their product, they must have attached itself to my order. Scary!

I ordered a free trial of pure 1 Slim. The terms and agreement said if I cancel within 15 days of the order date I would not be charged or signed up for their monthly shipments. I decided that I didn't want the product and emailed them to cancel it. They emailed me back that I needed to call them or it wouldn't be canceled. I called them and they told me that I needed to send the product back when I got it and would be charged a $9.95 restocking fee plus postage to mail it back. Or I can keep the product for 1 month and than cancel and be billed the $85.99. Product takes 2 weeks to get to you but you only have 10 days to cancel because if you cancel after 10 days you are charged for the 1st month .

Pure 1 Slim Forskolin Response • Feb 21, 2018

Thank you for mediating this consumer complaint from our customer, Case Number: ***
Our company strives to make sure that our customers are completely satisfied, so we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto-ship program by marking the Terms and Conditions checkboxes.
According to our records, our customer ordered our Forskolin on 01/08/2018 and according to our trial terms and conditions, paid the shipping and handling fee of $5.95. Those terms and conditions also go on to explain that they will be charged the full.price for the shipments after the trial expires. They are free to call in and cancel the trial any time they like, within its duration.
Customer contacted our Customer Service on 01/11/2018 and requested for the subscription to be cancelled, which we did. Our Customer Service informed the customer that they will need to return the product at their own expense and would be responsible for the restocking of the product. However we feel for our customer's concerns and do apologize for the inconvenience, thus we will be providing a refund of $5.95 for the shipping and handling fee as well as waive the restocking fee as a way to apologize to our customer any misunderstanding when placing the order.

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Address: PO Box 3419, Huntington Beach, California, United States, 92605-3419

Web:

pureoneslim.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Pure 1 Slim Forskolin, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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