Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
We are very sorry for the delayWe advised our customers about the delay due to high demandThe customer has received her itemtracking number *** via ***Thank you again for your business and we look forward for your results.Thank You,***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
I will accept the refund as is since there is no better option the item will be mailed out this evening or tomorrow morningI only stated about the shipping because that's what the representative told me via email
We apologize for any delay that may have occurredYour order was sent in two separate packagesRest assure we are an honest company and love to make our customers happy. The client has received all of her items. Thank You,***
We have been in contact with the customerWith the holidays we have been swarmed with emails and messages that we was only able to respond within 48hrsWe truly apologize for thatAs stated in our policy and on the product description the color/ print is not guaranteedBut I do believe you have
been in contact with Suzanne and you have sent your item for an exchangeWe do not offer refunds as per our policyWe will do our best to accommodate you and make you a happy customer again
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The refund was just offered to me a few days ago so that's why the item hasn't been returned I told them in an email that I still have, that the earliest I'd be able to return it is Wednesday August ***I was told that would work I was also told in email that I would be refunded for shipping also.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
At this time, I have been contacted directly by My Body Rocker regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
Mybodyrocker contacted me and told me to return the item and they would replace itIt's been a little over a month since they received the item and they signed for itI also made a complaint to *** to get my money back at this point I don't even want the waist trainer this is a ridiculous situationMy body rocker took the payment in a matter of seconds but can't send me the waist trainer I orderedWhat type of business is this I feel they scammed me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
*** did not send a confirmation as I doubled checked according to your sites policiesThe order was also supposed to come with a free sauna top which it did not, nor was I ever sent ANY confirmation of order or shipmentThe lack of professionalism of this business is unbelievableNow I understand the low ratings, poor reviews along with the poor policies and desire to rip off customersBad business.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Ma'am we apologize that you are not happy with the communicationWe can not control the email you input when placing your orderYou entered the incorrect email hence why you did not receive communication regarding the status of your orderYou did receive a quick response once you contacted our customer service email and we did inform you that your order was processing and you did receive your item within the allotted processing time as stated on our websiteThe free gifts are while supplies lastI hope you enjoy your waist trainer and see amazing resultsWe hope to make you a happy customer once you see your resultsHave a wonderful day
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
We are very sorry for the delayWe advised our customers about the delay due to high demandThe customer has received her itemtracking number *** via ***Thank you again for your business and we look forward for your results.Thank You,***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
I will accept the refund as is since there is no better option the item will be mailed out this evening or tomorrow morningI only stated about the shipping because that's what the representative told me via email
We apologize for any delay that may have occurredYour order was sent in two separate packagesRest assure we are an honest company and love to make our customers happy. The client has received all of her items. Thank You,***
We have been in contact with the customerWith the holidays we have been swarmed with emails and messages that we was only able to respond within 48hrsWe truly apologize for thatAs stated in our policy and on the product description the color/ print is not guaranteedBut I do believe you have
been in contact with Suzanne and you have sent your item for an exchangeWe do not offer refunds as per our policyWe will do our best to accommodate you and make you a happy customer again
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The refund was just offered to me a few days ago so that's why the item hasn't been returned I told them in an email that I still have, that the earliest I'd be able to return it is Wednesday August ***I was told that would work I was also told in email that I would be refunded for shipping also.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
At this time, I have been contacted directly by My Body Rocker regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
Mybodyrocker contacted me and told me to return the item and they would replace itIt's been a little over a month since they received the item and they signed for itI also made a complaint to *** to get my money back at this point I don't even want the waist trainer this is a ridiculous situationMy body rocker took the payment in a matter of seconds but can't send me the waist trainer I orderedWhat type of business is this I feel they scammed me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
*** did not send a confirmation as I doubled checked according to your sites policiesThe order was also supposed to come with a free sauna top which it did not, nor was I ever sent ANY confirmation of order or shipmentThe lack of professionalism of this business is unbelievableNow I understand the low ratings, poor reviews along with the poor policies and desire to rip off customersBad business.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Ma'am we apologize that you are not happy with the communicationWe can not control the email you input when placing your orderYou entered the incorrect email hence why you did not receive communication regarding the status of your orderYou did receive a quick response once you contacted our customer service email and we did inform you that your order was processing and you did receive your item within the allotted processing time as stated on our websiteThe free gifts are while supplies lastI hope you enjoy your waist trainer and see amazing resultsWe hope to make you a happy customer once you see your resultsHave a wonderful day
Revdex.com:At this time, I have not been contacted by My Body Rocker regarding complaint ID ***.Sincerely,*** ***