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Puraka Clean Air Technologies

Seattle, Washington, United States, 98112

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Reviews Online Retailer, Filtering Materials, Mask Puraka Clean Air Technologies

Puraka Clean Air Technologies Reviews (%countItem)

The PM 2.5 filter gives more filtering and protection than an ordinary cotton mask. It generously covers the face & nose while the adjustable nose piece and ear strap makes the fit snug. Very reasonably priced considering the important filter! Great customer service!

Puraka Clean Air Technologies Response • May 15, 2020

Thank you! We love to hear that you love your mask! All the best & stay healthy - Puraka

The PM 2.5 filter gives more filtering and protection than an ordinary cotton mask. It generously covers the face & nose while the adjustable nose piece and ear strap makes the fit snug. Very reasonably priced considering the important filter! Great customer service!

Puraka Clean Air Technologies Response • May 15, 2020

Thank you! We love to hear that you love your mask! All the best & stay healthy - Puraka

The PM 2.5 filter gives more filtering and protection than an ordinary cotton mask. It generously covers the face & nose while the adjustable nose piece and ear strap makes the fit snug. Very reasonably priced considering the important filter! Great customer service!

Puraka Clean Air Technologies Response • May 15, 2020

Thank you! We love to hear that you love your mask! All the best & stay healthy - Puraka

My original order was shipped via *** On 5/1/2020 *** notified me that they had turned the package over to *** for delivery. The *** says *** still has the package. I notified the seller and they said they would ship a replacement order. They then provided me with the same exact tracking number as the lost shipment. I notified them of this fact, and I have yet to hear back from them.

Customer Response • May 13, 2020

Revdex.com:I have connected with the business for the complaint ID, and find that this resolution is satisfactory to me. Sincerely

I order 2 masks plus extra filters, order number pm ***, and have not yet received confirmation. It makes me wonder if I just got scammed.
*** Hercules, Ca

Puraka Clean Air Technologies Response • May 15, 2020

Hi *** - I see you placed an order Monday evening, 5/11. You order shipped Wednesday, 5/13. You should have gotten an automated email from [email protected]. Please check your spam folder if you cannot find it, or contact [email protected] if it's not showing up there and we will troubleshoot. I'll send you a personal email after this with your tracking number. If you feel your question has been resolved satisfactorily, we would very much appreciate a positive review. Thank you!

Customer Response • May 15, 2020

I just spoke with Aaron, from Puraka, I told him that I had recently received an email with a tracking number for delivery. I felt relieved to get a phone call. I am looking forward to receiving our masks.

My original order was shipped via *** On 5/1/2020 *** notified me that they had turned the package over to *** for delivery. The *** says *** still has the package. I notified the seller and they said they would ship a replacement order. They then provided me with the same exact tracking number as the lost shipment. I notified them of this fact, and I have yet to hear back from them.

Customer Response • May 13, 2020

Revdex.com:I have connected with the business for the complaint ID, and find that this resolution is satisfactory to me. Sincerely

I order 2 masks plus extra filters, order number pm ***, and have not yet received confirmation. It makes me wonder if I just got scammed.
*** Hercules, Ca

Puraka Clean Air Technologies Response • May 15, 2020

Hi *** - I see you placed an order Monday evening, 5/11. You order shipped Wednesday, 5/13. You should have gotten an automated email from [email protected]. Please check your spam folder if you cannot find it, or contact [email protected] if it's not showing up there and we will troubleshoot. I'll send you a personal email after this with your tracking number. If you feel your question has been resolved satisfactorily, we would very much appreciate a positive review. Thank you!

Customer Response • May 15, 2020

I just spoke with Aaron, from Puraka, I told him that I had recently received an email with a tracking number for delivery. I felt relieved to get a phone call. I am looking forward to receiving our masks.

Customer Response • May 26, 2020

I want to update my earlier review of PurakaMasks. My original post has zero stars, I tried to change it but could not. So, I have received my original masks order and love them, I feel more comfortable being in this uncertain world, knowing that I have 5 layers of protection covering my mouth and nose (there is a nose clip sewn in, nice touch). My wife and I can walk without fogged up glasses. We love them and have ordered a second pair for us, as well for our son his wife and child. Thanks to Aaron and his team at PurakaMasks. *** Hercules, CA

I order 2 masks plus extra filters, order number pm ***, and have not yet received confirmation. It makes me wonder if I just got scammed.
*** Hercules, Ca

Puraka Clean Air Technologies Response • May 15, 2020

Hi *** - I see you placed an order Monday evening, 5/11. You order shipped Wednesday, 5/13. You should have gotten an automated email from [email protected]. Please check your spam folder if you cannot find it, or contact [email protected] if it's not showing up there and we will troubleshoot. I'll send you a personal email after this with your tracking number. If you feel your question has been resolved satisfactorily, we would very much appreciate a positive review. Thank you!

Customer Response • May 15, 2020

I just spoke with Aaron, from Puraka, I told him that I had recently received an email with a tracking number for delivery. I felt relieved to get a phone call. I am looking forward to receiving our masks.

Customer Response • May 26, 2020

I want to update my earlier review of PurakaMasks. My original post has zero stars, I tried to change it but could not. So, I have received my original masks order and love them, I feel more comfortable being in this uncertain world, knowing that I have 5 layers of protection covering my mouth and nose (there is a nose clip sewn in, nice touch). My wife and I can walk without fogged up glasses. We love them and have ordered a second pair for us, as well for our son his wife and child. Thanks to Aaron and his team at PurakaMasks. *** Hercules, CA

My original order was shipped via *** On 5/1/2020 *** notified me that they had turned the package over to *** for delivery. The *** says *** still has the package. I notified the seller and they said they would ship a replacement order. They then provided me with the same exact tracking number as the lost shipment. I notified them of this fact, and I have yet to hear back from them.

Customer Response • May 13, 2020

Revdex.com:I have connected with the business for the complaint ID, and find that this resolution is satisfactory to me. Sincerely

Puraka did a good job fulfilling my order. Even though I didn't expect the filters to be separate from the mask, they explained the reason for using disposable pm2.5 filters, which made sense. I appreciated the personal time and attention.

Puraka did a good job fulfilling my order. Even though I didn't expect the filters to be separate from the mask, they explained the reason for using disposable pm2.5 filters, which made sense. I appreciated the personal time and attention.

Puraka did a good job fulfilling my order. Even though I didn't expect the filters to be separate from the mask, they explained the reason for using disposable pm2.5 filters, which made sense. I appreciated the personal time and attention.

Puraka did a good job fulfilling my order. Even though I didn't expect the filters to be separate from the mask, they explained the reason for using disposable pm2.5 filters, which made sense. I appreciated the personal time and attention.

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