Pueblo Tires LTD

This is not about the services your services and staff are great but it’s about your commercial sham-poose sounds ugly my down syndrome says it a lot and he sounds it trouble nasty.He knows I don’t like it .that word needs to be change to a better word and I talk to other people they say the same thing with thier normal child .I and others change it during your commercial then switch it back . This can be a void a changing just that word . I know as a CEO you would be concerned and understanding if you had a child saying that word and thinking wrong

Sent: Wednesday, November 04, 2015 1:40 PMSubject: complaint To whom it may concern: ID [redacted] We received  a complaint letter from Revdex.com and it was mailed to [redacted] , [redacted] The complaint that is presented did...

not occur at the address that the letter was sent to. The customer That filed the complaint in regards to ID [redacted] occurred at a different location in our Mission, TX store. Therefore the letter has been delayed in reaching the corporate office that would respond to this type of Letter. We have reached out to the customer in regards to his complaint and he has agreed to get new wheels Installed and he will be satisfied with that and not pursue what he originally requested when he filed the complaint. Originally 2 new wheels were replaced due to some scratch done to them . But the other 2 wheels were not scratched. And he left our premises with 2 new wheels but evidently he was not satisfied that the other 2 used  wheels now did not match The new wheels cosmetically. We did replace the 2 wheels that were scratched . Cosmetically the 2 new wheels will not look Like the 2 older wheels. We do handle the issues that we are at fault in good will. In this situation we will go ahead and replace the 2 older wheels with 2 new ones under customer satisfaction. Please respond back to me .   Ben [redacted] Op Mgr. Pueblo Tires & Service