Publishers Service, Inc.

the company misrepresents itself lies about its contract lie about sending list of magazines to my address

6/26/ Unknown 1-888-205- 6:pm H-C
A foreign man said he represented Publishers Service As a preferred customer of Visa, MasterCard or Discover, I will be entered into three sweepstakes I will also get $in gift cards I will receive five magazines which I will have to pay $a week for I asked him why I would pay times what I could get them for on my own He just kept repeating what I would get He wouldn’t stop no matter how many times I said I didn’t want them and I wasn’t paying anything

Ms. [redacted] placed an order with our company on 11/19/13 for a 3 year 5 publication package.
On 11/19/13 Ms. [redacted] placed an order with us for the publications listed above. Ms. [redacted] spoke with two representatives to make sure she understood and wanted the order...

placed. In this call we made sure Ms. [redacted] understood the service, she repeated the order and the payments. Ms. [redacted] provided her [redacted] Card ending in [redacted]. This call was recorded for quality.We informed Ms. [redacted] at the time of sale that this is a pre paid service and therefore, we have a 30 day cancellation period. I have attached a copy of the confirmation letter that we send all of our new customers which Ms. [redacted] received in the mail to the following address: [redacted]
[redacted]
[redacted]As you will see, the confirmation letter explains our services in writing as well as our cancellation policy and 800 number. Ms. [redacted] contacted PSI on 07/08/14 and explained that she wanted to cancel the service. In order for the customer to cancel their account after the 30 day cancellation period they must pay half of the remaining contract balance because we do prepay the service before hand for the customer, and in Ms. Blomgrens case she would of had to pay a total of $279.65 at that time to have her account canceled. So at the time of this conversation on 07/08/14 Ms. [redacted] sounded very displease with our services and stated that she could not afford the service, so due to Ms. Blomgren's dissatisfaction the representative agreed to waive the cancellation fee of $279.65 and cancelled her account and cancelled the magazines that were being sent to her. We have not charged Ms. [redacted] since 06/15/14 but that charge was declined and no money was taken from the [redacted] ending in [redacted] on that date.

msP[redacted] placed her order on 05/05/15 then in December of 2015 she called and canceled her order,  we canceled act ,but could not cancel magazine since the company paid for magazines in May 2015.We received a call from another person but  explained to that person we could not...

discuss Ms. [redacted] acct. But that Acc. has been closed since December 2015