Publishers Selection, Inc. Reviews (4)
Publishers Selection, Inc. Rating
Address: 2430 Butler Street Suite 137, Easton, Pennsylvania, United States, 18042
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Publishers Selection, Inc
*** *** *** *** ***
Easton, PA
">
March 8,
*** ***
Revdex.com Serving Metro Washington DC & Eastern Pennsylvania
(Washington, DC)
K StNW,
10th Floor Washington, DC 20005-
Phone: ###-###-#### Fax: ###-###-####
Ref: ***
*** ID# ***
Our RefNo: ***
Dear *** *** :
We received your email on March 7, Thank
you for bringing this matter to our attention and for allowing us the
opportunity to share “our side of the story”I have reviewed *** *** ’s
complaint, in detailOur findings are as follows:
1) Our records indicated that *** ***
placed an order online with our company
2) However, in order to maintain goodwill with *** *** her account is cancelledHer account reflects a zero balance and
there will be no further billing to this account
3) Per ***’s request, there will be no further communication with
*** after this letter
4) As a matter of policy, we have never reported any data to any Credit
Reporting Agencies
5) *** *** may keep any additional magazines that she may receive
from us compliments of Publishers Selection, Inc
In summary, we believe that we have been more than fair with *** ***
Sincerely yours,
Glen
J***
Good dayWe have refunded $todayCustomer clicked 'yes" to our upsell offer, indicating an interest to purchase a related product offeringNot sure if customer recalls his consent to purchase our upsell offeringNevertheless, at this point customer has been fully refundedthanks
Good day.Summary: Based on customer's request, we have refunded $570.00. Customer does not need to return any products/services that he received from us, he may keep those with our compliments. We were not aware of any customer dissatisfaction until reading this complaintIf
customer would have informed us directly, or earlier, this could have been resolved sooner. Customer ServicePublisher's Selection, Inc
Publishers Selection, Inc.
[redacted]
class="MsoNormal">Easton, PA 18042
...⇄
...⇄ March 8, 2016
[redacted]
Revdex.com Serving Metro Washington DC & Eastern Pennsylvania
(Washington, DC)
1411 K St. NW,
10th Floor Washington, DC 20005-3404
Phone: ###-###-#### Fax: ###-###-####
Ref: [redacted] ID# [redacted]
Our Ref. No. : [redacted]
Dear [redacted] :
We received your email on March 7, 2016 Thank
you for bringing this matter to our attention and for allowing us the
opportunity to share “our side of the story”. I have reviewed [redacted] ’s
complaint, in detail. Our findings are as follows:
1) Our records indicated that [redacted]
placed an order online with our company.
2) However, in order to maintain goodwill with [redacted] her account is cancelled. Her account reflects a zero balance and
there will be no further billing to this account.
3) Per [redacted]’s request, there will be no further communication with
[redacted] after this letter.
4) As a matter of policy, we have never reported any data to any Credit
Reporting Agencies.
5) [redacted] may keep any additional magazines that she may receive
from us compliments of Publishers Selection, Inc.
In summary, we believe that we have been more than fair with [redacted].
Sincerely yours,
Glen
J[redacted]