Psychic Eye Book Shop

Revdex.com:At this time, I have not been contacted by Love My Shoes of LI regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
My complaint has not been resolved because the store has not agreed to issue a refundThe purchase was not a special promotion. Marlenis did not explain that the $made this a special promotion that could not be returned for a refund If she had, I would not have made the purchaseA 10% discount of $is not adequate compensation for giving up my right to a refundIt appears the store never sells anything at full price in order to avoid ever giving a refundLegitimate business don’t operate this way
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom It May Concern-Our policy, written on the bottom of every receipt, and also posted on our checkout area in all our locations, states "Special promotions are EXCHANGEABLE within 14 days"Our cashiers/staff regularly discount items to push a sale, or just to be friendly and earn customer trust...

to get them to come and shop again. They are also trained to explain at checkout, whenever a discount is applied, to state that the item has been discounted and is exchangeable only, reiterating our policy. This policy has always been in place with our company. We are willing to still allow an exchange or a store credit to our customer in good faith. The original purchase date was 4-**-16Our policy is 14 days for exchanges or returns/refunds.

Revdex.com:At this time, I have not been contacted by Love My Shoes of LI regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

My complaint has not been resolved because the store has not agreed to issue a refund. The purchase was not a special promotion. Marlenis did not explain that the $3 made this a special promotion that could not be returned for a refund If she had, I would not have made the purchase. A 10% discount of $3 is not adequate compensation for giving up my right to a refund. It appears the store never sells anything at full price in order to avoid ever giving a refund. Legitimate business don’t operate this way.
Sincerely,
[redacted]